Delivery

milKit ships your order directly to you – within Switzerland, across the EU, and worldwide.

Shipping Costs

- DE & EU: EUR 4.95 | free shipping from EUR 50.–
- Switzerland: CHF 8.– | free shipping from CHF 50.–
- Outside EU: EUR 19.–

Delivery Times

EU and CH deliveries arrive within a few business days. For shipments outside the EU, delivery times vary by destination.

Returns

Want to return an item? No problem – we accept returns within 30 days of the invoice date and refund the full purchase price, provided the item meets the following conditions:

  • Unused and in perfect condition
  • In complete, undamaged original packaging
  • No foreign labels on the item or packaging

Simply get in touch before sending anything back: support@milkit.bike. We'll guide you through the process. Return shipping costs are generally covered by the sender – except in cases where the mistake is on our end, such as an incorrect, faulty, or defective delivery.

Warranty

All products come with a 1-year warranty from the date of purchase. If something isn't right, just reach out with your invoice number at support@milkit.bike – we'll take care of it.