Product defective? 

Here's what to do

Having a problem with a milKit product? Open a ticket here or send an email to support@milkit.bike and inform us about:

• your order number or proof of purchase
• a short description of the problem
• photos or a short video

Please don’t send us any products before we’ve got back to you. If a return is needed, we’ll cover the shipping costs.

Warranty
The statutory warranty of two years from delivery applies. You’ll find details in our Terms and Conditions.

If you bought from a dealer, they are your contact for the statutory warranty. You’re also welcome to contact us directly.