Product defective? Here's what to do

Having a problem with a milKit product? Open a ticket here and send us:

  • your order number or proof of purchase
  • a short description of the problem
  • photos or a short video

Please don't send us any products until we've been in touch with you.

If you bought from a retailer, they are your contact for the legal guarantee. You're also welcome to contact us directly. You can find your legal guarantee rights in our Terms and Conditions.